What Customer Service?
Posted on June 24th, 2008 by Simon ChenI’ve been a client of these folks for 8 years. Have a read. Particularly the last line of the email.
Good Morning Simon,
Just advising you of an overpayment that we have received for TaguchiMail for Invoice 280/10213. There was already a payment of $289.00 with an outstanding amount of $31.64 made on 6th May 2008.
You have now paid for that $31.64 from the payment made on 23rd June 2008. The Credit of $289.00 has now been put towards the invoice was is due tomorrow Invoice 280/10339.
The only amount outstanding for invoice 280/10339 is $0.41 which is due by tomorrow.
Kind regards,
Candace Shepherd
Operations Manager
All I can say is this. Idiots.
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on Tuesday, June 24th, 2008 at 10:55 am and is filed under Corporate, News.
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June 24th, 2008 at 11:18 am
could that be an automated email responder???
when it comes to accounts, things like this always happen…
June 24th, 2008 at 11:57 am
The sad thing was that it wasnt an email auto-responder. An actual human sent this. For 41 cents!